Important advice for patient emergencies during the pandemic

April 1, 2021

The University of Ottawa Heart Institute is here to support you. We care about you, your health, your safety and your heart. Please don’t ignore your symptoms. A delay in seeking care could have a lasting impact on the outcome of your treatment.

Please note: Hospital staff are taking every necessary precaution to ensure the health and safety of our patients and visitors, staff, volunteers, and our community. The Heart Institute is screening every person, including patients and staff, for signs and symptoms of coronavirus.

What to do in the event of a medical emergency

  • Do not delay seeking help if you are experiencing unrelieved angina or heart symptoms causing pain in the chest, jaw, neck or arm after taking a second nitroglycerin spray/tablet; Similarly, if you experience a severe shortness of breath, severe sweating, nausea, weakness, or as though you may pass out, call 9-1-1 immediately.
  • If you are experiencing increasing angina or heart symptoms, such as chest pain, pressure, shortness of breath, fatigue or weakness, please contact your family doctor or cardiologist.  If you  are  unable to reach your doctor (or if you do not have a  doctor) please dial 613-696-7000 and ask to speak to the nursing coordinator.
  • If you are a heart patient with non-heart-related symptoms and cannot reach your family doctor for advice, please call Telehealth Ontario.

Need to be referred to a cardiologist?

If you think you need to be referred to a cardiologist, download and bring the following form upon visiting your physician:

Coronavirus and your heart: Don’t ignore heart symptoms

Coronavirus and your heart: Don't ignore heart symptoms

Download and share this infographic (PDF) developed by the University of Ottawa Heart Institute.

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